Contact our customer service
If you have questions about our webshop, a specific item, return, warranty or similar, you are always welcome to contact our customer service.
Everyday: 10.00 - 18:00
Weekend & Holidays: 10.00 – 17.00
Online Dispute Resolution
A complaint about a product or service can be submitted to the Competition and Consumer Agency's Center for Complaints and Solutions, Carl Jacobsens Vej 35, 2500 Valby. You can file a complaint with the Center for Complaints and Opportunities via www.forbrug.dk .
The EU Commission's online complaint portal may also be used when lodging a complaint. It is highly relevant if you are a consumer living in another EU country. Complaint should be submitted here: http://ec.europa.eu/odr . When submitting a complaint, please enter our e-mail address: firstname.lastname@example.org.
If you have any questions about CLUB BR, you are always welcome to contact us.
Contact your BR Store
You will always find updated contact information, addresses and opening hours for all our stores under FIND STORE.
TOP-TOY A / S ( www.br.dk )
CVR Number: 10839238
Delta Park 37
Contact our Communications Department at email@example.com .