Contact our customer service

If you have questions about our webshop, a specific item, return, warranty or similar, you are always welcome to contact our customer service.

Opening hours

Everyday: 10.00 - 18:00
Weekend & Holidays: 10.00 – 17.00

Online Dispute Resolution

A complaint about a product or service can be submitted to the Competition and Consumer Agency's Center for Complaints and Solutions, Carl Jacobsens Vej 35, 2500 Valby. You can file a complaint with the Center for Complaints and Opportunities via .

The EU Commission's online complaint portal may also be used when lodging a complaint. It is highly relevant if you are a consumer living in another EU country. Complaint should be submitted here: . When submitting a complaint, please enter our e-mail address:

Club BR

If you have any questions about CLUB BR, you are always welcome to contact us.

Contact your BR Store

You will always find updated contact information, addresses and opening hours for all our stores under FIND STORE.


Company Information

TOP-TOY A / S ( )

CVR Number: 10839238

Delta Park 37
2665 Vallensbæk


Contact our Communications Department at .